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Refund and Returns Policy

Shop with Confidence – We’ve Got You Covered!

Thank you for shopping with Too D’PSYner. Your satisfaction is our priority, and we strive to ensure you have the best experience shopping with us. If you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Returns

  • The item is returned within (7) days from the date of delivery.

2. Items Not Eligible for Returns

  • Items marked as “Final Sale” or “Clearance.”
  • Intimate wear (e.g., lingerie) and swimwear due to hygiene reasons.
  • Customized or personalized items.
  • Items damaged due to improper handling or use by the customer.

3. Refund Policy

  • Refunds will be processed once the returned item is inspected and approved.
  • Approved refunds will be issued in the form of:
    • Store credit (for exchanges or future purchases).
    • Original payment method (if applicable).
  • Refunds may take 7–14 business days to process depending on your payment provider.

4. How to Initiate a Return

  • email address: tdofficial@toodpsyner.com
  • Tel: 07-2551171
  • Hp: 017-7470223

5. Exchanges

  • Exchanges are subject to stock availability. If the requested item is unavailable, we will process a refund or offer store credit.
  • The customer is responsible for shipping costs associated with the exchange unless the item is defective.

6. Damaged or Defective Items

If you receive a damaged or defective item:

  • Contact us immediately within 7 days of receiving the item.
  • Provide photos of the damage for verification.
  • We will cover return shipping fees and send a replacement or issue a full refund.

7. Cancellation Policy

  • Orders can be canceled within  24 hours of placing the order if it has not yet been shipped.
  • Canceled orders will be refunded in full.

8. Contact Us

If you have any questions about our Refund and Returns Policy, please reach out to our support team:

  • Email: tdofficial@toodpsyner.com
  • Tel: 07-2551171
  • Phone: 017-7470223
  • Business Hours:
    Monday 10:00 am – 7:30pm
    Tuesday 10:00 am – 7:30pm
    Wednesday Close
    Thursday 10:00 am – 7:30pm
    Friday 10:00 am – 8:30pm
    Saturday 10:00 am – 8:30pm
    Sunday 10:00 am – 8:30pm